Here’s what I learned about the ACTBEST ATRace Apex Electric Bike:
🛠️ Specifications & Features
From the official ACTBEST manual and product listings:
- Model: ATRace (sometimes sold as “Apex”)
- Motor: Advertised as 1,000 W or 750 W peak brushless, with top speed up to 22 mph (≈ 35 km/h)
- Battery: 48 V removable lithium ion, typically 13 Ah (≈468–499 Wh), UL‑2849 certified, with BMS safety protection, range up to 55+ miles (realistically 35–55 miles depending on mode and terrain)
- Frame/Wheels: Carbon steel frame, available in 26″ or 27.5″ wheel versions (depending on variant), front suspension fork included
- Drivetrain: Shimano 21‑speed gear system, plus three riding modes: throttle-only, pedal-assist (multiple levels), and manual riding
- Brakes & Safety: Dual mechanical disc brakes, front light, rear reflectors, ergonomic shock‑absorbing saddle, recommended rider height ~5′3″–6′3″, max load ~350 lb
Assembly arrives around 90% complete, and most customers report setup in under an hour using included tools and instructions
🧪 Real‑World User Feedback
✅ Positives:
- Great performance for the price: One user enjoyed speeds up to 28 mph on the 27.5″ 1,200 W version, riding even hands‑free sometimes
- Comfort: Riders commonly praise the double‑ball shock‑absorbing seat, call it “cloud‑like,” especially on long trips
- Value: Many consider it a solid low‑cost entry into e‑biking. One user rode over 70 miles with no issues early on
⚠️ Drawbacks:
- Motor power overstated: Several Reddit users report that while advertised as 500 W or 750 W (max), actual motor is closer to 350 W. Real peak power rarely matches listing claims
- Customer support concerns: Some buyers describe long delays or no response when seeking help, with difficulty sourcing replacement parts — for example, batteries or components incompatible across revisions
- Quality control hiccups: Reports include mis‑shipped color variants, throttle failures, wiring issues, error codes (e.g. “E36”), bent forks, and poor shifting out of the box
⚖️ Summary: Pros & Cons
| Pros | Cons |
|---|---|
| Affordable entry‑level e‑bike with long range | Actual motor power may be significantly lower than advertised |
| Removable, UL‑certified battery with good claimed endurance | Inconsistent quality control and shifting issues reported |
| Comfortable ride with suspension and ergonomic saddle | Poor customer support & limited availability of replacement parts |
| Easy assembly and intuitive controls | Some riders report throttle or error code failures over time |
✅ Final Thoughts
The ACTBEST ATRace Apex is appealing if you’re on a tight budget and need basic electric‑bike functionality for light off-road, commuting, or leisure riding. It offers long claimed range, throttle/pedal‑assist modes, and a comfortable ride for the price.
However, if you expect accurate motor performance (e.g. genuine 750W or 1200W), consistent build quality, and reliable after‑sales support, this may not meet expectations. Many users report the actual motor output is closer to 350W, and support is notably inconsistent.
📌 Considerations Before Buying
- Set realistic expectations: Don’t expect advertised motor power—think 300–400 W real output.
- Inspect parts upon arrival: Test throttle, shifting, look for bent forks or misaligned pieces immediately.
- Be cautious about long-term support: Spare parts and repairs may be difficult to source.
- Consider spending more: Brands like Lectric, Rad Power, or Ride1Up offer stronger warranties and verified specs in this price range.
🗣️ What Users Say:
“The build quality is decent but the motors are mis represented online… Mine was advertised as a 500 W [or] 750 W… It is a 350 W.”
“You might be left alone… not all bike shops are willing to service entry‑level e‑bikes.” Reddit
Final Recommendation
If you’re looking for an inexpensive e‑bike just to get around and can live with modest performance and DIY fixes, the ACTBEST Apex might do the trick. But if you value reliable branding, accurate specs, and solid support, consider saving up a bit more for a well‑reviewed brand with verified components and responsive service.
